Terms and Conditions

Welcome to DNA StoryLab! These terms and conditions outline the rules and regulations for the use of DNA StoryLab’s website and services. By accessing this website and/or purchasing our digital products, you accept these terms and conditions in full. If you disagree with these terms and conditions or any part of these terms and conditions, you must not use this website.

1. Definitions

In these Terms and Conditions:

  • “We”, “Us”, “Our” refers to DNA StoryLab.
  • “You”, “Your” refers to the user or customer accessing our website and/or purchasing our digital products.
  • “Services” refers to the educational digital ancestry interpretation services provided by DNA StoryLab.
  • “Digital Products” refers to the personalized PDF reports based on customer-uploaded DNA results offered by DNA StoryLab.

2. Use of Website

This website is intended for users who are at least 18 years of age. By using this website, you warrant that you are at least 18 years of age.

You agree to use this website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use and enjoyment of the website.

3. Services and Digital Products

DNA StoryLab provides educational digital ancestry interpretation services delivered as personalized PDF reports based on customer-uploaded DNA results. Our reports are for informational and educational purposes only and are not intended to provide medical or genealogical advice.

By uploading your DNA results, you grant us the right to use and process your data to generate your personalized report. We will handle your data in accordance with our Privacy Policy.

We reserve the right to modify or discontinue any service or digital product at any time without notice.

4. Ordering and Payment

All orders are subject to acceptance and availability. After placing an order, you will receive an email confirming that we have received your order. This email does not constitute acceptance of your order.

Acceptance of your order and the formation of a contract between us will take place when we email you to confirm that the digital product is ready for download.

Prices for our digital products are subject to change without notice. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in the description or price of the product, or suspicion of fraud.

Payment must be made at the time of ordering. We accept various forms of payment as indicated on our website. You warrant that all details you provide to us for the purpose of purchasing digital products are correct, that the credit or debit card you are using is your own, and that there are sufficient funds to cover the cost of the digital product.

5. Delivery

Our digital products are delivered electronically as PDF reports. Upon acceptance of your order and completion of the report, you will receive an email with instructions on how to download your report.

We aim to deliver your report within the timeframe specified on our website. However, delivery times may vary depending on the complexity of the report and our current workload. We are not liable for any delays in delivery.

6. Intellectual Property

The content, layout, design, data, databases, and graphics on this website are protected by intellectual property laws and are owned by DNA StoryLab or its licensors. Unless otherwise stated, DNA StoryLab and/or its licensors own the intellectual property rights for all material on this website.

You may view, download for caching purposes only, and print pages from the website for your own personal use, subject to the restrictions set out below and elsewhere in these terms and conditions.

You must not:

  • Republish material from this website (including republication on another website).
  • Sell, rent, or sub-license material from this website.
  • Show any material from this website in public.
  • Reproduce, duplicate, copy, or otherwise exploit material on this website for a commercial purpose.
  • Edit or otherwise modify any material on this website.

7. User Content

In these terms and conditions, “your user content” means material (including without limitation text, images, audio material, video material, and audio-visual material) that you submit to this website, for whatever purpose.

You grant to DNA StoryLab a worldwide, irrevocable, non-exclusive, royalty-free license to use, reproduce, adapt, publish, translate, and distribute your user content in any existing or future media. You also grant to DNA StoryLab the right to sub-license these rights, and the right to bring an action for infringement of these rights.

Your user content must not be illegal or unlawful, must not infringe any third party’s legal rights, and must not be capable of giving rise to legal action whether against you or DNA StoryLab or a third party (in each case under any applicable law).

DNA StoryLab reserves the right to edit or remove any material submitted to this website, or stored on our servers, or hosted or published upon this website.

Notwithstanding DNA StoryLab’s rights under these terms and conditions in relation to user content, DNA StoryLab does not undertake to monitor the submission of such content to, or the publication of such content on, this website.

8. Limitation of Liability

To the maximum extent permitted by applicable law, DNA StoryLab shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from (a) your use or inability to use the website or services; (b) any unauthorized access to or use of our servers and/or any personal information stored therein; (c) any interruption or cessation of transmission to or from our website; (d) any bugs, viruses, trojan horses, or the like that may be transmitted to or through our website by any third party; (e) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the website.

Our liability to you for any cause whatsoever, and regardless of the form of the action, will at all times be limited to the amount paid, if any, by you to us for the services.

9. Disclaimer

The information provided by DNA StoryLab is for educational and informational purposes only. We make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability, or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

We do not guarantee the accuracy or completeness of the ancestry information provided in our reports. Ancestry interpretation is based on scientific research and statistical analysis, which may change over time. Results may vary depending on the DNA database used and the individual’s genetic makeup.

10. Indemnification

You agree to indemnify, defend, and hold harmless DNA StoryLab, its officers, directors, employees, agents, licensors, and suppliers from and against all losses, expenses, damages, and costs, including reasonable attorneys’ fees, resulting from any violation of these terms and conditions or any activity related to your account (including negligent or wrongful conduct) by you or any other person accessing the website using your account.

11. Governing Law

These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

12. Changes to Terms and Conditions

DNA StoryLab reserves the right to modify these terms and conditions at any time without notice. Your continued use of the website after any such changes constitutes your acceptance of the new terms and conditions. It is your responsibility to review these terms and conditions periodically for changes.

13. Severability

If any provision of these terms and conditions is found to be unenforceable or invalid under any applicable law, such unenforceability or invalidity shall not render these terms and conditions unenforceable or invalid as a whole, and such provisions shall be deleted without affecting the remaining provisions herein.

14. Entire Agreement

These terms and conditions, together with our Privacy Policy, constitute the entire agreement between you and DNA StoryLab in relation to your use of this website and supersede all prior agreements and understandings.

15. Contact Information

If you have any questions about these terms and conditions, please contact us at [Your Contact Email Address].